Privacy Policy
This Privacy Policy explains how Brandixo Academy (“Brandixo,” “we,” “our,” “us”) collects, uses, shares, and protects personal data when you visit brandixo.click, use our learning services, or interact with our support team.
1. Overview
We design our services to collect only what we need, to provide education services, support, and secure account features. If you have questions about this policy, you can contact us at the end of this page.
- Controller: Brandixo Academy
- Website: brandixo.click
- Scope: visitors, learners, prospective students, and support requests
2. Data we collect
The personal data we collect depends on how you use our services. We may collect the following categories:
Account & identity
- Name and profile details you provide
- Email address and account identifiers
- Authentication metadata (e.g., login timestamps)
Learning & usage
- Course progress and completion status
- Quiz attempts and learning interactions
- Device and browser signals for reliability
Support & communications
- Messages you send to us
- Support tickets and resolution notes
- Optional phone number if you choose to provide it
Technical data
- IP address and approximate location (city/region)
- Logs for security and debugging
- Cookie and local storage preferences
We do not intentionally collect special categories of data (e.g., health, biometrics) and ask you not to submit sensitive information through our forms unless explicitly requested for a specific support case.
3. How we use data
We use personal data to deliver and improve Brandixo Academy, including:
- Service delivery: create and manage accounts, provide access to content, track progress, and maintain session security.
- Support: respond to requests, troubleshoot issues, and communicate updates related to your inquiry.
- Security: detect abuse, prevent fraud, enforce acceptable use, and protect accounts.
- Analytics: understand performance and engagement using aggregate insights; where required, we will ask for consent.
4. Legal bases (GDPR-style summary)
Depending on your location and how you use the service, our processing may rely on:
- Contract: to provide the service you request (e.g., account access and course delivery).
- Legitimate interests: to secure, maintain, and improve the platform, while balancing your rights.
- Consent: for certain cookies or optional marketing communications, where applicable.
- Legal obligation: to comply with laws, respond to lawful requests, or protect rights and safety.
6. Sharing & disclosures
We may share personal data only as needed to operate and secure the service:
- Service providers: hosting, monitoring, email delivery, and customer support tools acting on our instructions.
- Legal: to comply with applicable law, lawful requests, or to protect rights, safety, and property.
- Business transfers: if we are involved in a merger, acquisition, or asset sale, we may transfer information subject to this policy.
We do not sell personal information in the ordinary sense. If your jurisdiction defines “sale” broadly (e.g., certain advertising practices), you may opt out via cookie preferences where applicable.
7. Security
We implement administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is 100% secure; however, we work continuously to improve safeguards.
- Access controls: least privilege, role-based access where applicable.
- Monitoring: logs and alerts to detect suspicious activity.
- Encryption: secure transport (HTTPS) and protective measures for stored data where appropriate.
8. Data retention
We retain personal data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by category.
- Account data: retained while your account is active and for a limited period thereafter.
- Support messages: retained for operational continuity and quality improvements.
- Security logs: retained for a limited time to investigate incidents and prevent abuse.
9. Your rights & choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or receive a copy of your personal data, and to object or restrict certain processing. You may also have the right to withdraw consent.
Common requests
- Access & portability
- Correction
- Deletion
- Restriction or objection
How to submit
Use the “Data request” button near the top of this page. We may ask you to verify your identity to protect your account.
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
10. Children
Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal data to us, please contact us so we can take appropriate steps.
11. International transfers
If you access our services from outside the country where our systems or service providers operate, your data may be transferred across borders. When required, we rely on appropriate safeguards such as contractual protections.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will revise the “Updated” date at the top. If changes are material, we will take additional steps where required by law.
13. Contact
If you have questions or concerns about privacy, contact us using the details below. For account-related inquiries, you can also use the login modal.
For privacy requests, use the Data Request form to ensure secure verification.
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